FAQs

Got Questions?
We've Got Answers

Everything you need to know about our pest control services, treatments, pricing, and guarantees — straight from the team.

General

Common Questions

We handle all the common Cairns pests — termites, cockroaches, ants, spiders, rodents, mosquitoes, fleas, ticks, bed bugs, wasps, and bees. If it's bugging you, we can deal with it.

Easy — call us on 0432 229 104 or fill out the contact form on our website. We'll get back to you quickly and can usually schedule same-day or next-day service.

Yes! If you call before noon, we can usually be at your property the same day. We know pests don't wait, so neither do we.

We cover all of Cairns and the surrounding suburbs — from Port Douglas down to Gordonvale, including Trinity Beach, Palm Cove, Smithfield, Redlynch, and everywhere in between.

Absolutely. All our technicians are fully licensed by the QBCC, hold current pest management licenses, and are fully insured. You're in safe hands.

Treatments

About Our Treatments

Every treatment starts with a thorough inspection of your property. We then apply targeted treatments to active problem areas and set up preventive barriers to stop pests coming back. You'll get a full rundown of what we found and what we did.

Yes — safety is our top priority. We use eco-friendly, low-toxicity products that are tough on pests but safe for your family and pets. We'll let you know if there are any short precautions to take after treatment, but in most cases you can carry on as normal.

A standard general pest treatment takes about 45 minutes to an hour for a typical home. Larger properties or more complex jobs (like termite inspections) may take a bit longer. We'll give you a time estimate when you book.

Not usually. Our products are safe to use while you're home. For certain treatments we may ask you to vacate a specific room for a short time, but we'll always let you know in advance.

Keep treated areas dry for a few hours and avoid mopping or wiping down baseboards and skirting boards for at least a week — this lets the product do its job. Other than that, carry on as normal.

Pricing & Guarantees

Pricing & Our Guarantee

Yes — every internal pest treatment comes with our 6-month free service guarantee. If pests return within that period, we come back and retreat at no extra cost. No questions asked.

Our general pest treatments start from $220 for units and $242 for houses. We also offer bundled packages that save you money — check our pricing page for the full breakdown. All prices include GST.

No. There are no hidden call-out fees, no surprise charges. The price we quote is the price you pay.

We recommend a general pest treatment every 6 to 12 months, depending on your property and surroundings. In Cairns' tropical climate, regular treatments are especially important to stay ahead of pests. We'll advise you on the best schedule for your situation.

Termites

Termites & Inspections

In Cairns, we recommend a professional termite inspection at least once a year. Our tropical climate is ideal for termites, and early detection is the key to avoiding costly damage. If you've had termite activity before, 6-monthly checks are a good idea.

Look out for hollow-sounding timber, mud tubes along walls or foundations, bubbling or cracked paint, tiny holes in woodwork, and discarded wings near windows or doors. If you notice any of these, call us right away — the sooner we catch it, the less damage they do.

Termite barrier pricing depends on the size and layout of your property, soil type, and the system used. We provide a detailed quote after an on-site inspection so you get an accurate price — not a guess.

Yes. Cairns' warm, humid tropical climate is one of the highest-risk areas in Australia for termite activity. The wet season especially drives termites to seek shelter in homes. Regular inspections and a good barrier system are essential up here.

Can't Find Your Answer?

No worries — give us a call or send a message. We're happy to answer any questions about our pest control services.